Add your favorite products into shopping cart. You can review and select the products in your shopping cart.
Cut-off Time:
Mon – Fri: 17:30 for today's order
Closed Sat-Sun & Public Holidays
*Completed the order before the cut-off time of the day for all the ordering procedures (including confirmed the order and artwork as well as payment settled).
Please fill in the delivery arrangement information and then go to next step – “Upload Artwork”.
Upload the artwork files of products
CLICK HEREto check the BannerSHOP’s authorized Artwork Specification.
CLICK HEREfor the Detail payment methods and relate information.
II. “We got you in 48 hours”
Cut Off Time
Pick Up Location
Completed the order before the following cut-off time*, you can enjoy the “We got you in 48”^ service
Mon – Fri: 17:30
^ Only indicated with 48 hours dispatch’ products
*All the ordering procedures (including confirmed the order, artwork and payment) must be completed before the cut-off time 17:00 + day.
Unit 4B, 128-130 Frances Street Lidcombe NSW 2141
*Orders with customer pick-up are available after 4pm of day of completion in your production schedule. When your order is complete you will receive an automated email advising you.
III. Delivery Arrangement
1. Delivery Arrangement
i. Delivery Service
Delivery services are available right across Australia and its Territories, with very limited exclusions such as remote islands or Indigenous Exclusion zones. Delivery charges are calculated using by the size and weight of your order, along with the distance to the delivery location. Delivery ETA’s are estimates only.
Standard delivery hours are 8:30am – 5:30pm Monday to Friday. Saturday, Sunday and Public Holidays are not available delivery days.
ii. Additional Charges
Any additional fees for parking, gates or registration will not be covered and are chargeable to the customer.
In case no one answers the door at the specific and confirmed delivery date and time, Customers will need to contact the courier for another delivery arrangement and be charged accordingly.
If Customers wish to change the details of delivery (e.g. the quantity of goods, address to deliver, delivery date or time), they will need to make the request at least 1 working day in advance of the delivery, which may incur an administrative fee ($50 per order), a delivery surcharge and possible delay.
iii. Special Circumstances
Customers are responsible for providing clear and accurate details of the address to deliver and conditions of environment at the time of order confirmation. Below are some special circumstances (including but not limited to) in which further quotation will be required.
When the requested time of delivery is NOT within our standard operating hours of delivery service
When parking/unloading is not allowed on the street of address to deliver, or the parking/unloading place is a certain distance away from the address to deliver, which requires extra handling of goods
When a vehicle with a Tailgate, or some other specialist equipment, is require to make the delivery.
Warehouse of container terminals: all additional fees for the gate or registration
Deliveries within business hours that require and advance booking for loading dock or parking areas
2. Pick-Up Service
Pick up is available from 4:00pm to 6:00pm unless special arrangement has been made.
Please have your job number available at the time of collection for verification
Only available at BannerSHOP production HUB: Unit 4B, 128-130 Frances St, Lidcombe, NSW 2141
IV. Production Lead Time
Applicable Products & Services
Production Lead Time
A schedule including production days, target dispatch date and target arrival date is included in the quotation or in shopping cart. This is only an indication of our targeted schedule, not to be used as BSAUS’s guarantee or promised turnaround time or schedule
Turnaround time may vary depending on the quantity and size of the order and/or number of artworks supplied. Design requires an additional working day.
Our standard turnaround time is between 2-9 business days from payment confirmation date until the goods are ready for pick up and/or dispatch, depending on the product or service required.
Please refer to the Standard Production Time of each product page in our website
Other (e.g., subject to the production capacity, installation service, special packaging, split delivery & finishing etc.)
* All the ordering procedures (including confirmed the order, artwork and payment) must be completed before the cut-off time of the day.
The following conditions will lead to an additional working day placed to the order:
Order made after the order cut-off time (17:30) of the day (Extra 1 more working day to the order)
The order has been completed before the order cut-off time but there is an issue with the artwork received. (For further details, please refer to the artwork specifications).
The order has been completed before the order cut-off time but there is an issue with the payment. (Payment needs to be verified the day before cut-off time)
3.
Artwork Specification Guideline
CLICK HEREto check the Guideline of Artwork Specifications.
Online Shopping
Specialist Representative
Office
Maximum file size of 200MB each artwork in PDF/JPEG format
Email file size is below 10MB
Wetransfer.com for larger files
USB
Maximum file size of 200MB each artwork in PDF/JPEG format
4.
Design Service & Other Added Value Service & Charges
For all online orders BannerSHOP accepts credit cards, direct debit(EFT) including VISA, Mastercard and American Express (1.75% Surcharge on AMEX transactions)
CLICK HERE for the Detail payment methods and relate information
6. Pick-Up & Delivery Service
Pick-up : Orders with customer pick-up are available after 4pm of day of completion in your production schedule. When your order is complete you will receive an automated email advising you.
Delivery Service:An additional working day is required for delivery service. Standard operating hours of delivery service are from Monday to Friday (public holidays not included), from 9:00am to 5:00pm.
>>For more details, please refer to the above of “III. Delivery Arrangement”.